It is advised not to add passengers in an existing PNR having GST number. Please contact our 24x7 call center for assistance if any.

Please email your group booking enquiries to ixgroup@airindiaexpress.in. The response to group queries will be given in 24 hours. The agency may also copy in Chief of Commercial Tara.naidu@airindiaexpress.in.

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AIR INDIA EXPRESS 24X7 Call Centre Contact: +91 44 4001 3001 / +91 44 2430 1930

IMPORTANT COMMUNICATION FOR OUR VALUED BUSINESS PARTNERS

Public Notice by the Government of India, Office of Director General of Civil Aviation.

Advisory on transport of damaged, defective or recalled lithium batteries by Air (File No.: 19/1/2017‐AI(2) Dated 26th August 2019)

Consequent upon the recall of a limited number of older generation 15‐inch MacBook Pro laptops by M/s Apple Inc. (sold primarily between September 2015 and February 2017) due to fears that their batteries may overheat and pose a safety risk, DGCA has issued advisory to the public at large not to fly with the affected models either as hand‐baggage or checked‐in baggage until the battery has been verified/certified as safe or replaced by the manufacturer. The information on affected laptops may be verified from Apple support.

  • The "OK to Board" for UAE has been discontinued for passengers with Indian passports; EXCEPT for passengers holding passport with ECR status and travelling on Tourist Visa/ paper visas.
  • Passengers travelling on Air India Express holding tourist/transit visa must be in possession of a return ticket when landing into Gulf countries. These return tickets may not be necessarily on Air India Express.

Goods & Service Tax (GST) effective 1st July 2017:

  • We are pleased to inform that we will be GST compliant for the roll out on 1st July 2017 and will be in a position to capture the GST Number for the corporate clients. Invoice will be digital and emailed to the ID provided at the time of booking.
  • With the implementation of GST effective 1st July 2017, Service Tax (JN) charged on tickets will not be refunded to passengers cancelling their tickets after 30th June 2017.
  • Agents issuing tickets for their B2B clients before 30th June 2017 and modifying on or after 01st July 2017 will need to contact the Call Center to update their B2B clients GST number. This would enable the client to get the GST credit.
  • GST Implementation and Implications for Travel Agents Click Here

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